FAQ : Pre-Sales Questions

Upgrades and Updates

Licenses & Installation

Are there any free updates? How long will I receive updates?

All minor version updates are free. This means that if you purchase v2, you will receive all updates numbered 2.01, 2.1, 2.5, 2.76, etc. at no extra cost.

Major version upgrades are not free. However, we will provide you a free upgrade if we release the next major version within 12 months of your purchase. You will need to claim the free upgrade within 3 months of it's release date.

If you are not eligible for a free upgrade you can purchase the new version at a special price. This is typically 30-50% for low priced products and 25-35% (of the full cost) for higher priced products. Purchasing an upgrade is optional. In most cases you can continue to use the version you have without an upgrade. You can also contact us if you need technical help with the earlier versions.

What are the upgrade costs for new versions?

The upgrades costs are typically 30-50% for low priced products and 25-35% (of the full cost) for higher priced products.

Here are some examples

Product Full Price Upgrade Price
Watch My Domains Pro $49 $25
Domain Punch Professional $129 $49
Watch My Domains ISP $449 $149

Can I upgrade to an advanced version of the software at a later time?

Yes, you can upgrade to advanced versions of the same software by paying the difference in prices. Contact us with details of your current product and we will provide you a special purchase link to pay the balance and upgrade to the advanced version.

I have a single user license. Can I install on multiple computers?

If all those computers belong to you and you are the only user of those systems, yes you can.

The single user license is meant for a single person. So the key here is that only one copy of the software is in use at any time.

Can I move my installation to a new system?

Yes, you can do this on your own without even contacting us.

What is site license?

Site License allows you to install the software on any number of computers belonging to the company at a single physical location.

The site license is for a single physical location. You will need to buy two site licenses if you have offices in two different cities.

We do allow a single site license for multiple users in different cities if the total number of users is not more than 5. Please contact us if you are interested in this.

I am unable to install or use the trial application!

Make sure that you have the correct version of the software corresponding to your operating system.

You may need the system admin password for most installations. Make sure that you provide the right credentials.

Try downloading the application again after clearing your browser cache.

If you are in a corporate environment, check if software installations are permitted. Contact your system administrator.

Check if any security software is preventing the installation and/ or use. Configure your security software to allow the installation and use.

Contact us with details if you still have problems.

The software says the trial has expired. I need to test the software for more time!

Contact us to obtain a temporary evaluation code. We want to ensure that you are fully satisfied with the software before you make a purchase. So we are almost always happy to extend the trial.

Watch My Domains SED

A Powerful cloud / web server based domain name portfolio management application

Watch My Domains Server Edition

Learn More

Free 30 day trial available (credit card or email address is not required). You can host the application on your own server or ask us to host it for you.

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Please don't hesitate to contact us if you need any technical help with the software (before or after purchase)